We’re seeking bar taproom/music venue supervisors to join our venue in Signature Brew to oversee the bar, taproom, and music venue operations at our Blackhorse Road location.

The role will require a confident individual who lives and breathes craft beer and great music. It requires a hands-on approach to managing live events, ensuring smooth bar service, and maintaining a high-quality customer experience.

Signature Brew Blackhorse Road hosts some of London's best underground bands, comedy, and live DJ nights as well as serving a line-up of fresh Signature Brew beer straight from the brewery, as well as cocktails, wine and soft drinks.

1 year of bar experience as supervisor or manager required. Hours will vary to suit the individual and the needs of the business, however more permanent / regulated shift hours are also an option.

Key Responsibilities:

• Supervise daily bar and taproom operations, ensuring excellent service and adherence to health & safety standards.
• Set up and operate DJ equipment, as well as basic light and sound systems, to support live performances and events.
• Coordinate with artists, DJs, and event organizers to ensure smooth show execution.
• Lead the team during service, handling customer queries and maintaining a welcoming atmosphere.
• Ensure the bar team are serving all customers promptly and efficiently, providing excellent customer service experience.
• Handle customer complaints and resolve any issues that arise
• Assist GM/DM/AGM in training and development of staff
• Overseeing the bar to ensure the area is adequately stocked, presentable and clean, ready for opening hours
• Maintain an expert level of knowledge and awareness of Signature Brew beers and all other menu items. 
• Assist with stock management, cash handling, and closing procedures.
• Work closely with management to improve venue operations and event experiences.
• Cellar management to include responsibility of beer lines, stock rotation, cleanliness of work area and quality of beer.
• Maintain ePOS system whilst on shift and manage where necessary. I.e delisting products when sold out
• Management of Food Alert checklists to ensure health and safety of customers and staff.
• Ensure that Help and support the management team to ensure gross profit targets are achieved

 Skills:

• Excellent multitasking ability.
• Problem-solving skills.
• Interpersonal relationship skills.
• Attention to detail.
• Strong leadership ability.
• Organizational skills.
• Customer service skills.
• Knowledge of food, beverage, and hospitality industries.
• Calm under pressure
• Able to maintain restraint in stressful situations.
• Ability to deescalate tense interactions.
• Judgment and creativity.
• Comfortable with hospitality and sales technology platforms.
• Enthusiasm and lots of energy.

Qualifications:

• Previous experience in a similar role
• Strong leadership and management skills
• Excellent communication and customer service skills
• Ability to multitask and prioritise effectively
• Understanding of health and safety regulations
• Flexible schedule, including evenings, weekends, and holidays
• Knowledge of music and light equipment is a plus

If you’re excited about live music, enjoy working in a fast-paced environment, and have a knack for both beer and music we’d love to hear from you!

Job Types: Full-time, Permanent

Flexible hours: 15-40 per week

Salary: £13.70 per hour

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Sick pay
• Store discount
• Tips

Location:

• Walthamstow, London: reliably commute or plan to relocate before starting work (required)

Please apply with a CV below: